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Ticket Field Copier

Copy ticket field and form values across tickets.

$1.99 per agent per month

Regular price Sale price £91.00
Sale Sold out
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Customers communicate across multiple channels and important information gets spread across many tickets. Combining all the information and giving your agents a full 360 degree view on the open inquiry is not always trivial.

Similarly, when merging tickets in Zendesk, the default experience does not retain any filled in form fields. By using the Clone Ticket Fields or Clone Ticket Fields and Merge options in the app we can solve this.

Clone Fields

When you choose Clone Ticket Fields the app copies over all field values from the chosen ticket into the currently open ticket. When you choose Clone Ticket Fields and Merge the app copies over all field values from the chosen ticket into the currently open ticket and we merge both tickets to a single complete conversation remains.

Available on the Zendesk Marketplace

Free 3 day trial

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