Form Field Prefill

How to use the tool

You can use a QR channel to easily generate QR Codes that automatically complete Zendesk Guide contact forms.

It automatically completes selected text fields, radio buttons, and more.

How does the QR integration work?

1. Fill in a form on Zendesk Support

2. Generate a QR Code or a link

3. Scan the QR Code or open the link

4. Your Zendesk Guide form opens and automatically completes the pre-selected fields

Why use this?

Add QR Codes to printers, laptops, coffee machines, for example, to allow people to report problems easily. Our tool automatically adds serial numbers and locations.

Use links in emails to automatically complete some fields in contact forms.